ACUMEN TECHIE

Technology Consulting

Smart investments with long-term benefits

The modern business world is a highly competitive and very unpredictable arena. Businesses need to invest in tools that can create robust structures, processes and strategies – strong enough to react to these changes accurately without compromising on quality or cost.

Today, enterprises need to recognize and drive innovation to be ahead of the mainstream. From resolving specific IT-related issues to strategic business transformation fueled by IT, Acumen Techie delivers technology consulting services to companies across multiple domain areas.

Part of this investment is to entrust your IT infrastructure to reliable partners with the functional know-how, detailed understanding, resources and in-depth expertise to ensure that your business, management and staff use Information Technology efficiently and effectively and in-line with your goals and business challenges. As an essential and integral part of your business strategy, your IT infrastructure should serve as a strong central nervous system that interacts with your employees, clients, suppliers, media and management – and investing in effective IT consulting services will help you achieve that and much more.

Acumen Techie Consulting Services

We offer comprehensive software services that cover the full development and implementation cycle of your IT project including a full range of consulting services:

• Software Architecture Review and Planning
• Application Security Consulting
• Project Requirements Definition and Design
• Choice of Technology / Framework
• Business Process Analysis and Formalization

With expertise in software development, implementation, quality assurance and software support, Acumen Techie advisory services are built on a deep understanding of all business and functional requirements. Thus, the combination of technology expertise and automation strategy knowledge empower Acumen Techie to provide customers with the first-class services, which ensure improved business efficiency, increased ROI cost-effectiveness, risk mitigation.

What Makes Acumen Techie Different?

Acumen Techie offers strongest functional and technological expertise and a clear understanding of business processes of our software developers. We leverage this in-depth knowledge to improve business performance across all organizational interfaces, business processes and technological platforms. Our IT consulting services rely on our vast resource of talented and highly motivated business analysts and technology consultants who can help your business explore new concepts, solutions and strategies to win a new competitive advantage and ensure success for your business:

• Unique combination of technology expertise and business understanding
• Vendor Independent Services
• Wide Matrix of Technology Solutions and Business Domains

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Software Prototyping

Software system prototyping is a perfect choice for refining functionality, detecting potential issues and setting right priorities.

Why prototyping?

• Simulate business process automation

Your software system is behavior can drastically affect your business performance. This check verifies that workflows will run smoothly and be user-friendly before investing into the development.

• Control investments

Prototyping is an excellent opportunity to protect your software development investments by setting accurate goals and predictable and realistic deliverable schedules.

• Minimize development risks

Avoid requirement misunderstandings or communication barriers before they turn into unexpected losses. Prototyping guarantees that you pay for the features you need and that they perform exactly the way you need.

What we do?

• Requirements management

If you have a general idea and vision of future software, website or system, Acumen Techie can help define, verify and formalize these requirements.

• Static mockups

For conceptual designs and simple software systems, we prepare an extensive set of interface sketches for task/screen-flows that allow you to achieve full compliance with your vision.

• Clickable wireframes + applied visual design

Acumen Techie delivers functional prototypes for your software solution or product that helps check functionality and test the system with your data samples by applying multiple scenario executions.

What we deliver?

1. Specification

Specification for your future system is made as detailed as possible to ensure all your specific elements are included and emphasized.Our dedicated and professional Quality Assurance team guarantees excellent quality of the documentation.

When to use?

Always. If you still do not have detailed requirements specifications for your future software or have some doubts about the existing one, the Acumen Techie team can help create it from scratch or examine your documentation to ascertain whether it matches your business and technological demands or not.

2. Static mockups (sketches)

A cost-effective and time-saving method to avoid misunderstandings with a development team in the future. We create a static application model that outlines the major functionality features and focuses on core interdependencies between application modules.

When to use?

• At the initial project-planning phase
• For conceptual design or as an intermediate iteration for dynamic prototype
• As a part of requirements specification
• For smaller projects with simple processes

3. Clickable wireframes

We create wireframes for software systems of any complexity. Use our profound skills and substantial experience in application mechanics and business logic modeling to review and crosscheck vital software features before the development starts.

• Visualize application behavior
• Execute multiple business scenarios
• Apply different user roles
• Improve usability
• Simulate data processing

Extensive knowledge of wireframes development domain helps Acumen Techie team create realistic and operational prototypes.

4. Designed interface

The Acumen Techie dedicated graphic design team delivers upscale GUI for your application during the final stage to give you a complete look & feel of your future software or solution.

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Custom Software Development

If you are looking for a long-term reliable partner to realize new innovative ideas that will provide your customers with additional value and differentiate your business in a tough competitive environment, it is Acumen Techie who delivers the result.

From smart customization of the pre-developed platforms to full-cycle custom software development along the client’s vision, Acumen Techie is an experienced development partner to deliver cost-effective and reliable custom software solutions that match your unique requirements.

How it works at Acumen Techie?

Essentials

You tell us what kind of solution you need, how you want it to run, which business processes are involved for us to build a solution with a view to exactly fit your needs. Acumen Techie always keeps in mind the idea of future business expansion, so your solution will be built scalable and flexible to be modified later as your business grows or transforms.

Acumen Techie usually suggests splitting the whole project into several iterations (well-defined periods of time with fixed goals and deliverables). Such iterative approach has the following advantages:

• Transparency: Each iteration’s delivery is done on time and on budget.
• Reliability: Each delivery is a subject for acceptance procedures to confirm all the requirements have been met.
• Time-to-market: Each delivery contains some of the expected functionality and can be put to use right away.

Technologies and Development Process

Our expertise comprises a comprehensive set of open-source and proprietary technologies that allows us to execute the most challenging and complex projects and satisfy customer requirements, expectations and preferences.

To cut costs and ensure effective results we allocate well-balanced project teams that fit the project goals and software requirements best. Our developers, software architects, analysts, coordinators and project managers take advantage of the Acumen Techie knowledge management system and continuous process improvements.

Project Management

An extensive hands-on implementation experience allows Acumen Techie to extract only the most efficient practices from all the used methodologies taking into account only real needs in the efficient, transparent and predictable process. We provide mature and quality project management, focusing on the vital elements:

• Project communication
• Requirements management
• Change management
• Risk management
• Quality assurance
• Competence transfer
• Reporting and intermediate deliveries

Quality assurance

Reliable quality assurance is an essential part of any implementation methodology. Acumen Techie has a highly professional and well-equipped independent QA department that takes control over your software quality assurance and audit.

Domains

Enterprise solutions development

We have solid skills and deep expertise in building enterprise solutions of various complexity levels. Our experience in Business Process Management, Resource Planning, Customer Relationship Management, Collaboration and other business domains allows us to provide our customers with the best-practice custom solutions.

Web development

Acumen Techie develops feature-rich custom web applications, sites and portals for corporate and internet-focused projects.

Desktop application development

We create cross-platform standalone and client-server business applications ensuring stable functioning, high performance and usability.

Mobile application development

Acumen Techie helps extend your sales, customer service and marketing efforts to the most popular mobile platforms, such as iOS, Android, Windows Mobile, and others. We can help you connect your customers and employees to corporate systems, create a mobile software product or a client application to your own or third-party information service.

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Dedicated Development Center

Outsourcing your project to an Offshore Dedicated Team is an excellent opportunity to enhance your business with top-quality resources picked up to build a perfect team matching your requirements and business objectives with the preferred degree of monitoring and involvement.

According to your needs you can choose one of the two schemes offered.

Offshore Dedicated Team (ODT)

Recruiting, training and maintaining your in-house team can make your project a real financial puzzle, not to mention relocating your efforts that could be applied to improvement of your core business activities. With a dedicated team, you will directly manage, monitor and motivate it. Acumen Techie handpicked team of qualified technical specialists, programmers, software architects, QA engineers and business analysts will be fully at your disposal to accomplish your project employing the latest and cutting-edge IT technologies.

Offshore Dedicated Team with a Manager

Whether you are planning to keep your involvement to a minimum or, on the contrary, you need to have total control over every stage of your project, you can additionally hire a manager to supervise your development team on-site. The dedicated manager will run your team, be your contact person, and update you on the project progress with daily work reports. We offer you a time-proven, individually adjusted cooperation strategy for a win-win result.

• A dedicated team is engaged exclusively on your project. They cannot be assigned to any other tasks;
• Easy communication via versatile means during convenient business hours;
• Opportunity to adjust team's business hours to your time zone;
• Change requests are much easier to make in your multiple projects. You can change priorities, specification, and other project details any time and with no problem. No special change requests tracking and no budget review are required;
• The team will insightfully study your requirements, business objectives, project expectations and preferences;
• Customized project status reports, covering all project components, tasks, workload, idle time, progress, etc.;
• Immediate access to hi-end technology resources, infrastructure, broadband Internet and advanced methodology

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Software Testing and Quality Assurance

Acumen Techie offers Independent Quality Assurance that allows for a better control of the quality of the application, makes the evaluation of the product’s compliance with the original requirements fast and easy and provides an insight to the product’s convenience to the end-user.

We offer the following testing and quality assurance services:

• Software testing
• Installation testing
• Technical testing
• Web applications testing
• Security testing
• Testing of graphical user interface
• Quality control (Quality assessment/ Quality monitoring)
• Documentation Services (Technical writing/ Proofreading and editing / Technical documentation and software localization).

You don’t have to wait until the development process is finished to start testing your solution. The quality assurance process should occur simultaneously with the development process, and the system can and should be tested before its final implementation. This will save considerable amounts (up to 60%) of money and time needed for debugging and what is even more important it will enhance your reputation and improve the overall user satisfaction with your software product.

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Maintenance and Support

We believe that professional maintenance and support is the right way to reduce software system TCO and ensure useful improvements and optimizations. This is not only about availability of single units and modules; it is also about making sure that the entire IT-infrastructure is cost-effective and runs smoothly and reliably.

• Software Maintenance
• IT Support
• Task and Bug Tracking

Full Cycle

Support and maintenance outsourcing provided by Acumen Techie ensures all-round support – from impartial software assessment & consulting to 24/7 IT system maintenance. Acumen Techie releases your company’s staff of routine tasks, helps to optimize IT costs and saves time to advising and supporting customers.

Effective Software Maintenance

Perfective and Corrective Maintenance

The services delivered by Acumen Techie are designed to meet specific challenges that your software faces. Acumen Techie can enhance, re-engineer or customize your solution, tackling minor and major issues that trouble or hamper system performance and functionality.

Adaptive Maintenance

As time goes by, corporate software and hardware is complemented, interchanged or removed to stay in line with the changing business requirements and technology updates. Adaptive maintenance delivered by the Acumen Techie team ensures that your software and hardware work stably and reliably in the new, altered environment.

Scheduled Maintenance

These services enable facilitated updates & releases management to ensure that your system or application stays in line with the latest technology and far ahead of competition.

If non-stop operation of your system is top critical to your business, Acumen Techie can simultaneously proceed with our maintenance activities in background mode: while we are enhancing or fixing your solution the system remains available 24/7.

Professional Software Support

2nd and 3rd level support

We offer 2nd and 3rd level support services of applications developed by Acumen Techie earlier or by any third party to restore failed services and applications as quickly as possible. Acumen Techie professional services span but are not limited to

• Issue detection, diagnosis, analysis and solution delivery
• Workaround provision
• Hot fixes
• New releases and updates
• Service and feature packs delivery

Acumen Techie is constantly focused on the latest technology research to improve the fail-safe characteristics of your software. We can re-install your application from the beginning, migrate it to a new environment or hosting provider.

4th level support including application enhancement

Acumen Techie will professionally develop and implement the new application functionality, which may include transformation, migration, and extension of your current application or legacy system to keep it usable and relevant to actual customer’s needs.

3rd-party application support

Acumen Techie carries out complete 3rd party application takeover which includes:

Handover

• Safe knowledge transfer from the current IT team to Acumen Techie
• Architecture and code audit
• Related documentation audit

Remedy activities

• Functional and performance testing and results analysis
• Hot fixes
• Performance tuning
• Missed documentation replenishment
• Improvements planning

Maintenance & Support

• Online helpdesk and support service
• Scheduled and on-demand updates
• Issue tracking and cause removal
• Backup and recovery

How we work?

Software back-up and data recovery

We strive to ensure that our solutions are absolutely dependable and that they offer not only maximum availability, but also maximum back-up and data security. Our all-round support and maintenance services leverage your data security, backup and recovery, increasing up-time of your IT system.

Budget flexibility

Our maintenance and support outsourcing options comprise great flexibility: you pay only for the services you need and when you need them. As your maintenance needs change, Acumen Techie offers a wealth of options to switch to.

Out of the box technology expertise

Our dedicated software maintenance team stays in line with the cutting-edge technology tendencies, which ensures maximum uptime of your application and its dynamic compliance with the industry standards.

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